Data protection
Contact form
Our website offers you a contact form to contact us. Use requires the collection of personal data. Only data necessary to catalog and respond to your request will be collected.
The data is collected and processed for the purpose of answering your query. The legal basis for the processing is Article 6 Paragraph 1 Letter a of the GDPR.
You have the option to revoke your consent at any time. This does not affect the lawfulness of the processing carried out until the revocation. Please send your revocation by email to
The storage period for your data depends on the nature of your request or concern. If there are no legal retention requirements or an archiving requirement for your request, the data will be deleted as soon as your request has been processed.
Only those authorized to process your request will have access to your data.
Use of cookies
(1) We use “cookies” for our website in the form of so-called “session cookies”, which are only temporarily stored for the duration of your use of our website.
Cookies are small text files that enable us to store specific information relating to you on your PC while you visit our website. Cookies help us to determine the frequency of use and the number of users of our website and to make our offerings as safe, convenient and efficient as possible for you. Cookies enable our systems to recognize the user's device and make any default settings immediately available. As soon as a user accesses the platform, a cookie is transferred to the hard drive of the respective user's computer. Cookies help us to improve our website and to offer you a better and more tailored service. They allow us to recognize your computer when you return to our website.
A cookie typically contains the name of the domain from which the cookie data was sent, information about the age of the cookie,
and an alphanumeric identifier.
The cookies we use only store the data explained above about your use of the website. This is not done by assigning you personally, but by assigning an identification number to the cookie (“cookie ID”). The cookie ID is not combined with your name, your IP address or similar data that would enable the cookie to be assigned to you.
(2) If you do not want cookies to be used, you can set your browser so that the storage of cookies is not accepted or is limited to certain pages or you are informed as soon as a cookie is to be set. Please note that in this case you may only be able to use our website to a limited extent or not at all. If you only want to accept our own cookies and not the cookies of our service providers and partners, you can select the “Block third-party cookies” setting in your browser.
Server log files
In order to guarantee the functionality of the website, the website provider collects information in so-called server log files,
which your browser automatically transmits, and stores it for three days. These are:
- IP address
- time
- "request"
- status code
- bytes transferred
- "user agent"
This data cannot be assigned to a specific person. This data will not be merged with other data sources. We reserve the right to have this data subsequently checked if we have concrete evidence that indicates unlawful use.
Google Maps
(1) This website uses Google Maps. This means that interactive maps can be displayed directly on the website and enable you to use the map functions.
By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. This occurs regardless of whether Google provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not want your profile to be associated with Google, you must log out before activating the button. Google saves your data as usage profiles and uses them for advertising, market research and/or needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising. You have the right to object to the creation of these user profiles; to exercise this you must contact Google.
(2) Further information on the purpose and scope of data collection and processing by the plug-in provider can be found in the provider's data protection declarations. There you will also find further information about your rights in this regard and setting options to protect your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA.
ATTENTION: There is currently no adequacy decision from the European Commission confirming an adequate level of protection for data processing in the USA within the meaning of Article 45 GDPR. Furthermore, as the person responsible, we have currently not provided any guarantees within the meaning of Art. 46 GDPR in order to be able to guarantee an adequate level of data protection in the USA. With your consent, you voluntarily assume the risk of inadequate data protection in the recipient country.
(3) To revoke your consent and thereby prevent further data processing, please close this website. If the website is accessed again, consent would have to be given again.
Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).
The purpose of reCAPTCHA is to check whether data is entered on our websites (e.g. in a contact form) by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (e.g. IP address, length of time the website visitor stays on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyzes run completely in the background. Website visitors are not informed that an analysis is taking place.
Data processing is carried out on the basis of Article 6 Paragraph 1 Letter f GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and SPAM.
Further information about Google reCAPTCHA and Google's privacy policy can be found at the following links:
https://policies.google.com/privacy?hl=de and https://www.google.com/recaptcha/intro/android.html.
ATTENTION: There is currently no adequacy decision from the European Commission confirming an adequate level of protection for data processing in the USA within the meaning of Article 45 GDPR. Furthermore, as the person responsible, we have currently not provided any guarantees within the meaning of Art. 46 GDPR in order to be able to guarantee an adequate level of data protection in the USA. With your consent, you voluntarily assume the risk of inadequate data protection in the recipient country.
Use of Matomo
Our website uses Matomo. This is a so-called web analysis service. Matomo also uses “cookies”. The usage information generated by the cookie (including your shortened IP address) is transferred to our server and stored for usage analysis purposes, which helps us optimize our website. During this process, your IP address is immediately anonymized so that you as a user remain anonymous to us. The information generated by the cookie about your use of this website will not be passed on to third parties. You can prevent the use of cookies by setting your browser software accordingly, but in this case you may not be able to fully use all
of the functions of this website.
If you do not agree to the storage and evaluation of this data from your visit, you can object to the storage and use at any time with a click of the mouse. In this case, a so-called opt-out cookie is stored in your browser, which means that Matomo does not collect any session data. Attention: If you delete your cookies, the opt-out cookie will also be deleted and may have to be activated again by you.
HOTELCLASS / DEHOGA German hotel classification
This page includes a HOTELCLASS widget for displaying the current star category of a hotel. The provider is DEHOGA German Hotel Classification GmbH, Am Weidendamm 1A, 10117 Berlin, Germany (https://hotelclass.info/imprint.php). At first glance, guests can see that a hotel has been classified and that it complies with the official guidelines of the German Hotel Classification. The widget automatically pulls the current data from the classification database and thus represents reliable information about the current star category of a hotel. To use the functions of the HOTELCLASS widget, it is necessary to enter your IP address, the time, the specific page and the user Save agent. This information is usually transmitted to a MINDSTREAM server - Christian Klar, Maria-Theresien-Straße 21, 6020 Innsbruck at the Data Center Park Falkenstein location and stored there. The provider of this page has no influence on this data transmission. The HOTELCLASS widget is used in the interest of a presentation of the stars of the German hotel classification awarded to HOTELCLASS. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. You can find more information on the handling of user data at HOTELCLASS / DEHOGA German Hotel Classification GmbH in HOTELCLASS's privacy policy: https://hotelclass.info/privacyPolicy.php